Open to operations work

Maria ChristiQuirim-Dumpa

Business Operations & Digital Support

Operations · Data Entry & Management · Website Development · Digital Systems · Administrative Support

My strongest foundation is in business operations: keeping work organized, setting up clear processes, and making sure tasks, records, and clients don't fall through the cracks.

I've also done hands-on work in data entry and management, website creation, internal digital systems, administrative support, and client coordination. This portfolio shows what I have actually done, what I can help you with today, and the skills I am still building.

See my work Get in touch
Portrait of Maria Christi Quirim-Dumpa in a black blazer
Strongest foundation

Business operations and organizing processes

Work I'm looking for

Operations roles and building organized business systems and processes

Currently developing

Automation, GoHighLevel, AI tools, and other digital platforms

Website projects

Sites I've built

A public company website and an internal department portal. Hover or focus on the screens to scroll through the pages, or open the live sites.

Desktop view of the MSQ Business Services homepage
Mobile view of the MSQ Business Services homepage

↕ Hover to scroll the page · Click to open the live site

Hands-on work

MSQ Business Services, Inc.

Company website for a business services firm in Bacoor, Cavite.

  • Created the company website on Hostinger
  • Organized the firm's services into clear, easy-to-scan sections
  • Set up pages that work on both desktop and phone screens
  • Keep the site's information current as the business needs
HostingerContent layoutResponsive pages
Visit msqcorp.com
Hands-on work

BPOD Department Portal

Internal portal for MSQ's Business Processing & Operations Department.

  • Built a shared home for the department's people, services, and everyday resources
  • Organized it into services, team, files and templates, and questions and links
  • Shows the department's process from requirements to review to completion
Internal portalDigital systemsProcess mapping
Open the portal
BPOD Department Portal overview page
Work samples

What I've actually done

Open any card to see what I did, how I can help, and screenshots of the work.

Bordio task board with recurring operations tasks
OperationsHands-on

Business Operations & Client Support

Day-to-day support that keeps a business running smoothly, from tracking tasks to keeping clients informed.

BordioGoogle WorkspaceSheets
BIR Certificate of Registration with private details hidden
CoordinationHands-on

Business Registration / Processing Coordination

Preparing documents for clients and obtaining their business registrations, permits, and other requirements.

SheetsExcelGoogle Workspace
Business details entered in an online application system
DataHands-on

Data Entry & Data Management

Entering, cleaning, and organizing data so it stays accurate and useful.

ExcelSheetsXero
BPOD Services Tracker spreadsheet
DataHands-on

Data Research & Verification

Finding information and checking that it is correct before it is used.

SheetsChatGPTClaudeGemini
BPOD Department Portal homepage
SystemsHands-on

BPOD Department Portal / Digital Systems

An internal portal that brings a department's tools, links, and information into one organized place.

Web portalSheetsBordio
MSQ Business Services website homepage
WebHands-on

Website Creation & Management

Building and looking after business websites, including msqcorp.com and the BPOD portal.

HostingerWordPressCanva
Projected itineraries sheet for agency visits
AdminHands-on

Administrative & Virtual Assistance

Reliable support with the everyday admin that keeps a business owner's week on track.

Google WorkspaceCalendarCanva
How I organize the work

Clear steps, every time

These are the steps I follow for operations requests and data work. Select a step to read what happens there.

Operations workflow

Request to close
  1. 01Receive
  2. 02Log & organize
  3. 03Schedule
  4. 04Track
  5. 05Follow up & close

Data entry workflow

Source to clean record
  1. 01Collect
  2. 02Enter
  3. 03Clean
  4. 04Verify
  5. 05Organize & share

Toolkit

Tools I work with

Hover over or tab to a tool to see what I've used it for. GoHighLevel is marked separately because I'm still in training on it.

Operations & accounting

Bordio
Planning tasks, tracking progress, and organizing work on boards
Xero
Entering and organizing business financial records
GoHighLevel
Training & hands-on practice: CRM, automation, leads, appointments, follow-ups

Websites

WordPress
Building and updating website pages and content
Hostinger
Hosting websites and managing domains

Data, documents & design

Excel
Data entry, cleanup, sorting, and simple formulas
Google Sheets
Shared trackers, lists, and records for teams
Google Workspace
Gmail, Drive, Docs, and shared folders
Google Calendar
Scheduling, reminders, and managing appointments
Canva
Simple graphics, documents, and website visuals

AI assistants

ChatGPT
Drafting, summarizing, and organizing information
Claude
Writing support, research, and structuring documents
Gemini
Research and working alongside Google Workspace
Training & practice

GoHighLevel Training & Hands-on Practice

I am currently developing practical skills in GoHighLevel through training and hands-on practice. I'm learning how its CRM tools fit together to support a business's lead and client process.

I'm still early in this. I build familiarity step by step and would be glad to keep growing these skills on the right project.

What I'm practicing
  • CRM workflows
  • Automation
  • Lead management
  • Appointments
  • Follow-up processes
GoHighLevel calendar in week view, set up in a practice account
Calendar setup in week view from my GoHighLevel hands-on practice.
Still learning

Skills I'm continuing to develop

Automation

Learning how to reduce repeated manual steps in everyday processes.

GoHighLevel

Practicing CRM workflows, lead management, appointments, and follow-ups.

AI tools

Finding practical ways to use AI for drafting, research, and organizing work.

Digital platforms

Picking up new business tools as projects call for them.

How I work

What you can expect

Reliable

I follow through on tasks and keep you updated on where things stand.

Organized

I like clear steps, tidy records, and work that's easy to pick up.

Adaptable

I adjust to your tools and your way of working.

Growth-oriented

When I don't know something yet, I learn it and ask questions.

Contact

Let's organize your operations

If you need help organizing processes, managing data, keeping a website current, or handling day-to-day admin, I'd be glad to hear what you're working on.

Emailmariachristidumpa@gmail.com
Phone0977 435 6530
LinkedInlinkedin.com/in/mcqdumpa
Open ↗
Hands-on work

Business Operations & Client Support

What I did

  • Organized daily operations tasks and tracked what was due, in progress, and done
  • Set up and followed simple processes so work was handled the same way each time
  • Coordinated with clients, answered questions, and gave status updates
  • Kept records, files, and client information tidy and easy to find

How I can help you

  • Keep your tasks and client follow-ups organized
  • Write down and tidy up the steps behind recurring work

Evidence

Bordio task board: recurring daily operations tasks with due dates and time estimates
Projected itineraries sheet for planning visits to agencies
BPOD Services Tracker: status, next action, and date checked for each client concern
Hands-on work

Business Registration / Processing Coordination

What I did

  • Prepared the documents clients need for registrations, permits, renewals, and closures
  • Obtained registrations and other business requirements from agencies such as BIR, SEC, City Hall, and PhilGEPS
  • Tracked where each application stood and what was still needed
  • Kept clients updated and followed up on missing requirements
  • Kept processing records organized for easy reference

How I can help you

  • Track document-heavy processes from start to finish
  • Build a simple status tracker so nothing gets missed

Evidence

BIR Certificate of Registration (Form 2303) we obtained for a client after preparing their documents
Tracking registrations, renewals, and closures across BIR, City Hall, and PhilGEPS
Hands-on work

Data Entry & Data Management

What I did

  • Entered records accurately into spreadsheets and business systems
  • Cleaned up duplicates, inconsistent formats, and missing fields
  • Organized data into clear sheets that others could use and update
  • Kept files and records up to date over time

How I can help you

  • Enter and maintain your records carefully
  • Tidy up messy spreadsheets into a consistent format

Evidence

Business details entered into a client's online application system
Structured tracker with dropdowns for agency, service, and status
Hands-on Xero practice: bank reconciliation, invoices, bills, and business overview
Hands-on work

Data Research & Verification

What I did

  • Researched business and contact information from public sources
  • Checked records against their sources and flagged anything that didn't match
  • Filled in missing details and noted where information came from

How I can help you

  • Research and verify lists, leads, or records
  • Keep a clear note of sources so the data can be trusted

Evidence

Business record marked "In Research" while details are checked
Date-checked and next-action columns used to confirm each item
Hands-on work

Website Creation & Management

What I did

  • Created the website for MSQ Business Services, Inc. (msqcorp.com) on Hostinger
  • Built the BPOD Department Portal, an internal site for the team
  • Worked with WordPress to build and update website pages
  • Set up hosting and domains through Hostinger
  • Updated pages, images, and information as the business needed
  • Made simple graphics for the sites using Canva

How I can help you

  • Set up a straightforward business website
  • Keep your existing site's content up to date

Evidence

msqcorp.com homepage, desktop
msqcorp.com on a phone
BPOD Department Portal, an internal site
Visit msqcorp.com
Hands-on work

BPOD Department Portal / Digital Systems

What I did

  • Built an internal portal for MSQ's Business Processing & Operations Department (BPOD)
  • Organized it into services, team, files and templates, and questions and links
  • Grouped links, documents, and tools so team members could find them quickly
  • Kept the portal's content current as the department's needs changed

How I can help you

  • Set up an organized internal hub for your team
  • Turn scattered files and links into a clear structure

Evidence

BPOD portal overview page
BPOD Services Tracker, the team's single source of truth
BPOD tasks organized by service in Bordio
Open the BPOD portal
Hands-on work

Administrative & Virtual Assistance

What I did

  • Managed emails, calendars, and scheduling
  • Prepared documents, forms, and simple presentations
  • Organized shared drives and kept files named and filed consistently
  • Followed up on tasks and kept to-do lists current

How I can help you

  • Take routine admin off your plate
  • Keep your inbox, calendar, and files in order

Evidence

Daily itinerary planning for agency and bank visits
Recurring admin tasks scheduled and tracked in Bordio